Online Reference Service

If you have a question for the Reference Department, or wish the library to order materials for you, you may choose one of the following links:

Ask A Question

• Fill out a short Ask A Question online form.
• Questions will usually be answered within 72 hours.
• If you need a faster answer, please call the Reference Desk at 541-0719, or stop in at the library. The library is located on the corner of 78th Avenue and 52nd Street. Our hours are: Monday-Thursday - 9:00 a.m.-8:30 p.m., Friday-Saturday - 9:00 a.m.-5:00 p.m., and Sunday - 1:00 p.m.-5:00 p.m.
• The Reference Department will not be able to do extensive research. If you need more than short, factual answers, please stop in the library and we will do our best to help you.
• You may be able to find some answers for yourself. The following links may be helpful:
  Electronic Resources and Services - databases, services, and links to information sources
  Reference Resources Subject List - links to web sites on a variety of subjects
  Library FAQ - information about the library

Request An Item

• Fill out a short Item Request online form. (Note: To request an item, you must have a valid library card registered at the Pinellas Park Public Library. If you do not, or are not sure, contact the library at 541-0718 for more information.)
• Due to the time it takes to process requests, please limit your requests to no more than three (3) at a time.
• Newer items will be considered for purchase by the library.
• If the library cannot, or chooses not, to purchase the item you request, the request will be given to the Interlibrary Loan Department. We will try to borrow the item from another library. If you wish to search the regional libraries and place your own request, you can use iBorrow.
• We will contact you when we have received the item, or if we have any further questions or problems regarding it.

If you wish to ask a question using chat, try the Ask a Librarian virtual reference service that allows you to get realtime help from librarians throughout the state of Florida. Currently, the hours available for this service are: 10 a.m. - 10 p.m., Monday - Friday; 10 a.m. - 5 p.m., Saturday and Sunday.

For questions or more information about the library's Online Reference Service:
Call (727) 541-0719 or E-Mail pnpkref01@tblc.org

Updated 7/06